✉
All channels in view
Contact points, conversation notes and channel context are documented centrally – your team keeps everything transparent.
NEU The intelligent fan management platform
FanMind ist dein KI-gestütztes Fan-CRM für Kontakte, Nachrichten and manuelle Follow-ups.
FanMind bündelt Fan-Kontakte, Nachrichten, Memory, KI-Antwortvorschläge und Follow-ups. Die KI bereitet vor, der Mensch prüft und sendet final selbst – ohne automatische Sendefunktion.
Pilotphase startet
Wir nehmen erste Pilotkunden auf und entwickeln FanMind gemeinsam mit echten Workflows weiter.
StatusPilotphase startet
Ehrlicher Pilot-Hinweis statt Social Proof: keine Fake-Referenzen, keine erfundenen Logos, keine ungeprüften Kundenergebnisse.
StatusErste Workflows werden gemeinsam validiert
Ehrlicher Pilot-Hinweis statt Social Proof: keine Fake-Referenzen, keine erfundenen Logos, keine ungeprüften Kundenergebnisse.
StatusKeine erfundenen Kundenlogos oder Testimonials
Ehrlicher Pilot-Hinweis statt Social Proof: keine Fake-Referenzen, keine erfundenen Logos, keine ungeprüften Kundenergebnisse.
⌁
Gesamtfans248Beispieldaten
⌁
Aktive Fans126Beispieldaten
⌁
Offene Follow-ups13612 fällig heute
⌁
Demo-SignalDemokeine Kundenergebnisse
Produktvorschau
Beispieldaten im Demo-Dashboard13. Mai 2025
Beispieldaten: 248 Kontakte
Aktive Beispiele: 126
Beispieldaten: 248 Kontakte
Aktive Beispiele: 126
Total fans Active fans
Interactions by channelInteractions per channel
E-Mail
Formular
Chat-Notiz
CSV-Import
Beispieldaten
Roadmap
0% 20%40%60%80%100%
Messages · Replies · Clicks · Other
Wir nehmen erste Pilotkunden auf und entwickeln FanMind gemeinsam mit echten Workflows weiter – ohne erfundene Kundenlogos oder Fake-Testimonials.
🧠
AI understands your fans
Intelligent suggestions, reviewed response drafts and smart insights for better relationships.
♙
Segment & personalize
PreviewCreate precise segments and prepare the right message at the right time.
📣
Prepare campaigns
RoadmapPlan campaign drafts as a preview – without automatic sending and without a full sending feature.
▥
Analytics on the roadmap
RoadmapRoadmap-Reports zeigen, welche Auswertungen später folgen; keine vollständige Analytics-Suite aktuell.
⬟
Secure & GDPR-minded
Your data is secure, encrypted and hosted in European data centers.
▣
Start smarter fan relationships today.
Try for free · 1-hour demo access • No credit card required • No commitment
! TODAY'S PROBLEM
Fan communication is scattered and hard to manage and hard to measure.
Too many channels, too little context and manual processes get in the way of fan closeness, fast replies and sustainable growth.
⌘
Too many channels
Emails, chats, social channels, WhatsApp and forms run in parallel – but nothing is truly centralized.
△Information gets lost and duplicate work appears.
🧠
Too little memory
Important details, preferences and previous interactions disappear. Every contact feels like the first one again.
△Less personal communication, weaker loyalty.
◷
Too little timing
No overview of follow-ups and campaigns. Opportunities are missed, replies arrive late – or not at all.
△Missed opportunities cost revenue and fans.
✓ THE SOLUTION
FanMind connects contacts, fan memory, AI, follow-ups and roadmap in one system.
All information, interactions and workflows come together – for real fan relationships that scale. AI suggestions remain suggestions: a human reviews and approves them.
♙All contactsin one place.
🧠Context & historyfor every interaction.
✦AI suggestions & workflowssupport you.
⌁Klare nächste Schritteohne Versandautomatik.
♙
1. Contacts
All fans and interactions in one place.
Sandra M. 92 · Alex 88 · Mia 85
View all contacts →🧠
2. Fan memory
Keep important details, interests and history clearly organized.
VIP · premium_interessiert · Letzter Kontakt: Heute, 09:42
View details →✦
3. AI replies
AI provides relevant suggestions. You review and approve.
Vorschlag: Early-Bird Zugang und 10 % Rabatt sind noch verfügbar.
Explore AI →▣
4. Follow-ups
Keep next actions, reminders and tasks in view.
VIP-Upgrade Infos · Heute, 10:00 · Feedback abfragen
All follow-ups →📣
5. Campaigns
RoadmapKampagnen als geprüfte Entwürfe vorbereiten – Versand bleibt aktuell inaktiv und manuell abgegrenzt.
Sommer-Event Early Bird · Vorschau · manuelle Freigabe
View roadmap →⌁
6. Analytics
RoadmapRoadmap preview for future reporting and growth signals.
Roadmap reporting · coming soon
Open roadmap →Produktvorschau für dein Fan-Management mit Beispieldaten.
FanMind verbindet Kontakte, Fan-Gedächtnis, KI-Vorschläge, Follow-ups und CSV-Import in einer kontrollierten Arbeitsfläche. Kampagnen und Analytics sind aktuell als Vorschau markiert.
Demo-Kontakte248Beispieldaten
Aktive Beispiele126Beispieldaten
VIP-Beispiele18Demo
Follow-ups today12Demo
AllVIP 18Warm 52Buyer 42Inactive 36Do not push 6Heute fällig 12
NameStatusProfileTagsScoreLast contactNext follow-upOwner
SMSandra M.BuyerMia Active Clubbuyer · premium92Heute, 09:42Morgen, 10:00ND
AKAlex K.VIPDJ Novavip · event88Yesterday, 18:21Today, 14:00MK
ELElla L.InactiveTeam Arenareactivation4512.05.2025OverdueND
LSLukas S.WarmMia Active Clubfitness · warm76Heute, 07:15Today, 16:00MK
MRMario R.NewMia Active Clubnew · beginner30Yesterday, 11:0318.05.2025SD
NWNina W.WarmDJ Novamusic · merch6810.05.202519.05.2025ND
RGRene G.Do not pushTeam Arenacareful2009.05.2025—SD
TJTara J.BuyerFestival Hubearly bird81Heute, 08:12Friday, 12:00MK
1–8 von 248 Demo-Kontakten
Personal fan context
Interactions, tags and notes stay visible before your team replies.
Next best action
Prioritized tasks show which reviewed step has impact now.
AI-assisted segmentation
AI recognizes patterns and suggests segments; your team reviews and uses them intentionally.
Reviewed next steps
Follow-ups and prepared drafts remain transparent and traceable.
Fan-Gedächtnis
Keeps purchase history, interests, notes and contact history per fan.
AI response suggestions
Delivers relevant drafts – a human reviews, edits and approves.
Follow-up queue
Bundles due actions by priority, owner and next step.
Campaigns & analytics
Visible as preview: plan content and review roadmap reporting.
FanMindFanMind in 6 steps
From the first request to the reviewed Follow-up.
FanMind connects contacts, AI and actions in one system – so you build relationships, respond in time and prepare next steps transparently.
1
1. Capture contact
Capture new contacts from forms, email, chat or import and store them centrally.
♙New contact
Avatar SM · Sandra M.
sandra@mania-club.com
+43 660 123 45 67
VIP interested
Quelle: Website-Formular, E-Mail-Postfach, WhatsApp Chat
✓Contact saved
2
2. Build fan memory
Store relevant information, interests and interactions centrally and connect them meaningfully.
🧠Fan-Gedächtnis
Interessen: Sommer-Event, VIP-Angebote
Kaufhistorie: 2 Upsells gekauft
Tonalität: freundlich, wertschätzend
✓Letzter Kontakt: Heute, 09:42
3
3. Receive an AI reply
AI provides response suggestions based on context – your team reviews and approves.
✦AI response suggestionsBETA
Hi Sandra! Der Vorverkauf startet am 18. Mai um 10:00 Uhr.
Als Member erhältst du 10 % Rabatt in den ersten 48 Stunden.
Danke für dein Interesse! Melde dich gerne bei weiteren Fragen.
✓Human approval required
4
4. Plan follow-up
The right message at the right time – prepared, prioritized and manually controlled.
☑Plan follow-up
Nächster Schritt: VIP-Infos + Friend-Ticket
Manuelle Erinnerung: Heute, 10:00
Note channels: prepare email context, additional channels on the roadmap
Priorität: Hoch
✓Owner: Nina D.
5
5. Prepare campaign
Prepare segmented campaigns as roadmap previews, review them and keep them without active sending.
📣Summer event early bird
Zielgruppe: 1.260
Roadmap: Segment- und Kampagnenplanung
Versand: inaktiv / manuell abgegrenzt
Channels: email context prepared, additional channels on the roadmap
✓Status: preview reviewed
6
6. Frame analytics
Frame roadmap reporting and growth signals transparently without promising a full suite.
⌁Performance overview
Roadmap reporting: planned
Growth signals: preview
Reply rate: demo signal
✓Insights prepared for later optimization
★One system for relationships, actions and results.
Stronger relationships
More context. More relevance. More trust.
Less effort
Prepare routines and focus on what matters.
Besseres Timing
Follow-ups werden sichtbar, bevor Gespräche verloren gehen.
Full control
Transparent data, smart rules and maximum safety.
Demo-Workflow mit Beispieldaten
Aus Anfrage wird ein nächster Schritt.
Produktvorschau mit Beispieldaten: FanMind zeigt, wie Kontakte, Memory, KI-Vorschläge und manuelle Follow-ups zusammenarbeiten.
1
Sandra asks about the summer event
SMSandra M.09:21
Hi team! When does presale start for the summer event?
Hi Sandra! Presale starts on May 18 at 10:00. 🙂
▱ Channel: chat◷ Today, 09:21
Sandra shows interest in the summer event. The message lands in the central inbox.
2
FanMind recognizes the context
SMSandra M.Mia Active Club
StatusBuyer
InterestVIP interested
Fan Score92
History48 interactions
Last contactToday, 09:21
Positive signalshigh interest
FanMind combines profile, history and behavior into a clear picture – in seconds.
3
AI suggests the right response
✧AI response suggestionBeta
Yes, as a member you get early-bird access and a 10% discount. If you like, I can prepare all launch details for you.
Reasonshohes Kaufinteresseearly-bird relevantmember & VIP potential
Our AI drafts the best response – personal, relevant and tailored to Sandra.
4
Next best action suggested
Send VIP info + friend ticketRecommended
- hohes Kaufinteresse
- positive history
- early-bird relevant
- hohe Relevanz
Plan follow-upSend reminder Tomorrow, 09:00Review segment assignment Tomorrow, 12:00
FanMind recommends the best action and plans a follow-up – for manual approval.
5
Demo-Ergebnis: klarer nächster Schritt, besseres Timing
Demo-Signal9,4 %↑ +1.2% vs. previous period
Open rate38 %↑ +4,2 %
Reply rate34,8 %↑ +2,1 %
Beispieldaten zeigen den manuellen Workflow: Antwort vorbereiten, Follow-up planen und final selbst senden.
🧠
Use memory, AI and follow-ups to reach the right next step.
FanMind denkt mit. Für echte Verbindungen und nachvollziehbare nächste Schritte.
Jede Antwort nutzt Sandras Kontext und Fan-Gedächtnis.
Passende Vorschläge entstehen aus Sandras Verlauf und aktuellem Bedarf.
Next contacts are planned, prioritized and manually approved.
⌬ INTEGRATIONS
Ordne deine wichtigsten Kanäle ehrlich ein.
FanMind keeps controlled multi-channel work transparent: connected channels stay usable, planned channels are prepared and only marked active after technical and legal review. Unfinished platforms remain clearly labeled.
Bundle email requests centrally and prepare synchronization transparently.
Prepare contacts, handles and chat context for later synchronization.
Discord
Prepare server, profile and interaction context for later matching.
Prepare profile and page contacts for later synchronization.
X
Prepare handles, profiles and activity for later matching.
TikTok
Prepare comments, handles and activity status for later synchronization.
Prepare DM context, profiles and relevant activity for later synchronization.
Web forms
Formularanfragen manuell übernehmen und Kontaktprofilen zuordnen.
ReadyDATA SOURCES
E-MailDiscordWhatsAppTikTokInstagramXFacebookWeb forms
DiscordWhatsAppTikTokInstagramXFacebookWeb forms🧠
FanMindCollects • Organizes • PreparesACTIONS & OUTCOMES♙ ☑ 📣 ⌁
Segments
Group fans meaningfully.
·Follow-ups
Prepare follow-up actions.
✓Kampagnen
Plan reviewed drafts.
·Analytics
Wachstumssignale einordnen.
·Aktiv / MVP
Manuelle Kontaktpflege, CSV-Import, KI-Antwortvorschläge, Memory, Follow-ups und Demo.
Beta / vorbereitet
Facebook und Instagram werden nur als vorbereitete Workflows gezeigt; keine produktive Vollintegration.
Coming Soon
WhatsApp, TikTok, X, Discord, automatische Kampagnen, Reichweiten-Analytics sowie tiefe Rollen/Rechte.
Manueller Workflow
FanMind sendet nichts automatisch: KI bereitet vor, der Mensch prüft und sendet final selbst.
✓ No credit card required✓ Aktiv, Beta und Coming Soon klar getrennt✓ No automatic sending
♢ ROADMAP & NEXT STEPS
FanMind Roadmap
What is available today – and what comes next.
Phase 1
Produktkern
● Available
- Login & registration
- Dashboard & contacts
- Manual contacts
- Minimal CSV import
- AI info / fan memory
- AI response suggestions
- Follow-ups
- Fan analysis report
Phase 2
Contact import & data quality
✣ In progress
- Advanced CSV field mapping
- Import validation
- Contact mapping
- Duplicate detection
- Segment preparation
Phase 3
Segments & campaigns
◷ Coming soon
- Segments
- Kampagnen
- Templates
- A/B-Tests
Phase 4
Analytics & Team
◷ Coming soon
- Analytics
- Team & roles
- Performance overview
- Workspaces / multi-workspace expansion
Phase 5
Integrations
◷ Coming soon
- TikTok
- X / Twitter
- Discord
Humans review and send the final message themselves
FanMind remains a manual copy-and-open workflow: AI prepares replies, humans review and send the final message themselves.
No automatic messages
No bots. No mass mails. No spam.
Integrations after review
External channel connections are planned, blocked in the demo and will only be activated after technical and legal review.
▯ RESPONSIVE EXPERIENCE
Desktop, tablet and mobile – clear everywhere.
FanMind is designed for every screen size: full overview on desktop, fast actions on the go and consistent fan data for your team.
Ready for mobile work
Contacts, follow-ups and insights remain easy to access on the go.
Fast response on the go
Priorities, reminders and next steps help you avoid missing opportunities.
Consistent fan data on every device
One shared context for you and your team – from big screens to smartphones.
🧠
FanMind on every screen.
Full power, no matter what device you use.
✓ Roadmap klar gekennzeichnet✓ No credit card required✓ No automatic sending✓ Manual approval
For agencies, creator teams & communities
Choose the right FanMind package for your start.
FanMind ist ein KI-gestützter Antwort- und Memory-Assistent für Teams. Dieses Produkt konzentriert sich auf Kontakte, KI-Antwortvorschläge, Memory, Follow-ups und CSV-Import.
For starters
🚀
Pilot / Setup
AktivFor teams that want a guided setup/pilot month as a real test month.
990 € einmalig · zzgl. USt.1 Testmonat · keine automatische Verlängerung
- Guided setup/pilot month
- Goal: real test month with guided setup
- 1 test month without automatic renewal
- No automatic renewal, no subscription, no commitment
- Test demo workspace, contacts/fans and manual contacts
- Test minimal CSV import, notes and fan memory
- Test follow-ups, AI reply suggestions and fan analysis report
- Channels roadmap / Coming Soon visible
- Endet, wenn du danach nicht weitermachst
♙
Starter
AktivFür kleine Teams mit einem ersten echten Workspace.
Starter ab 312 €/Monat · zzgl. USt.Two Starter options in one package
Starter Flex990 € Setup + 312 €/Monat · zzgl. USt. · monatlich kündbar
For teams that want to start without a fixed term.
Starter 12 months0 € Setup + 312 €/Monat · zzgl. USt. · 12 Monate Laufzeit
For teams that want to start setup without a setup fee and commit for 12 months.
- Starter Flex: 990 € Setup + 312 €/Monat · zzgl. USt. · monatlich kündbar
- Starter 12 Monate: 0 € Setup + 312 €/Monat · zzgl. USt. · 12 Monate Laufzeit
- One profile / one productive MVP workspace
- Contacts/fans, manual contacts & minimal CSV import
- Notes and fan memory
- Follow-ups & tasks including /followups
- AI reply suggestions and fan analysis report
- External social integrations are roadmap/preview only
- Both options belong to the Starter package
Coming Soon
▥
Growth
PreviewVorschau für wachsende Teams mit mehreren Profilen und mehr Struktur.
Coming SoonRoadmap / Vorschau
- Vorschau: mehrere Profile
- Roadmap: mehr Struktur für Teams
- Vorschau: erweiterte Follow-ups
- Roadmap: Basis-Segmente
- Noch nicht produktiv buchbar
- Keine aktiven Features versprochen
♧
Agency
RoadmapRoadmap-Vorschau für Agenturen mit mehreren Kunden und Team-Workflow.
Coming SoonRoadmap / Vorschau
- Vorschau: mehrere Profile / Kunden
- Roadmap: Team-Workspace
- Vorschau: größere Kontaktmengen
- Roadmap: Workflow-Steuerung
- Noch nicht produktiv buchbar
- Analytics, Rollen & Integrationen als Roadmap / In Kürze
Humans review & send themselves
You stay in control – FanMind supports you.
Safety boundary: no automatic sending
FanMind does not send automatically. You decide when and how.
Pilot-Gebühr wird angerechnet
Der Pilot ist vom kostenlosen 1-Stunden-Demo-Zugang getrennt: 990 € einmalig zzgl. USt. für 1 Testmonat, ohne Abo und ohne automatische Verlängerung.
Designed with GDPR in mind
Privacy is central – privacy by design.
Roadmap clearly labeled
Planned features are labeled transparently.
Safe AI usage
Prompts and data are processed responsibly.
Build stronger fan relationships – with less chaos and better replies.
FanMind brings contacts, AI, memory and follow-ups together in one place.
🛡 PRIVACY & CONTROL
AI support with control.
FanMind supports your team with AI while you stay in control of sending, permissions and compliance at all times.
🧠FanMind
▣ Secure data👥 Roles & rights▤ Audit-Log⚠ Rules & controls☁ EU focus☑ Approval & consent🛡
DSGVO-orientierte Einwilligungen
Einwilligungen und Opt-outs sollen transparent dokumentiert und für dein Team nachvollziehbar bleiben.
GeplantRechtssicher gedacht
👥
Roles & rights
Team-Zugriffe werden bewusst geplant – mit klaren Zuständigkeiten statt ungeprüfter Vollzugriffe.
RoadmapRoadmap: Team-Rechte
▤
Audit-Log
Änderungen, Freigaben und sensible Aktionen sind als nachvollziehbare Protokollierung vorgesehen.
RoadmapRoadmap: Protokolle
⚠
Do-not-push-Regeln
Präferenzen und Sperrlisten werden respektiert – für vertrauensvolle, bewusste Kommunikation.
GeplantAutomatisch geschützt gedacht
☑
Manuelle Freigabe vor Versand
KI-Vorschläge bleiben Vorschläge. Dein Team prüft bewusst, bevor etwas an Fans geht.
GeplantKontrolle vor Versand
✦
EU-Datenfokus
Datenschutz, Transparenz und europäische Anforderungen werden als Produktprinzip mitgedacht.
GeplantSicherheitsfokus EU
🛡
Smart AI. Full control. Secure data.
FanMind combines AI support with clear rules, transparency and privacy – for sustainable fan management.
Keine automatischen Nachrichten ohne Freigabe
Jede KI-Antwort bleibt ein geprüfter Entwurf.
Transparente Nachvollziehbarkeit
Wichtige Schritte werden klar sichtbar eingeordnet.
Sichere Workflows für Teams
Klare Prozesse, definierte Regeln und bewusste Zuständigkeiten.
🔒 View privacyTry for free · 1-hour demo access →
🛡 Trust starts with safety. FanMind provides clear AI support with deliberate control.
? FAQ
Frequently asked questions about FanMind
Answers to the most common questions from creators, clubs, agencies and brands – clear, honest and to the point.
▣
Alles an einem Ort
E-Mails, Formulare und Gesprächsnotizen werden zentral gebündelt.
Weniger Chaos, mehr Überblick🧠
KI, die versteht
FanMind bereitet passende Vorschläge vor – dein Team prüft und entscheidet.
Intelligent & kontextbasiert🛡
Sicher & DSGVO-orientiert
Datenschutz, Transparenz und bewusste Freigaben stehen im Fokus.
Vertrauen & Transparenz▥
Messbar mehr Wirkung
Kontakte, Follow-ups und Roadmap-Signale helfen dir, Wirkung besser einzuordnen.
Mehr Impact, weniger Aufwand👥
For creators, clubs, agencies and brands.
Answers for teams with growing communities.
1Who is FanMind for?
FanMind is for creators, clubs, agencies and brands that want to manage and structure fan communication professionally – from the first pilot to a growing team.
2Can FanMind connect email, WhatsApp and chat?
E-Mail, Kontakte, CSV-Import und zentrale Gesprächsnotizen stehen aktuell im Fokus. Weitere Kanäle wie WhatsApp, Social DMs und Community-Chats sind als Roadmap transparent markiert.
3Does the AI send messages automatically?
No. FanMind prepares AI suggestions, but your team reviews content deliberately and approves communication itself. There is no unchecked automatic sending.
4Is my data protected in a GDPR-minded way?
FanMind is designed with privacy focus, clear approvals and EU-oriented product principles. Sensitive workflows are kept deliberately transparent.
5Can I manage multiple profiles or clients?
Multiple profiles and clients are mainly planned for growth and agency workflows. In the pilot, we define together which structure makes sense for your team.
6Can I import existing contacts?
Yes, contact import via CSV is part of the product focus. Field mapping, validation and larger import workflows will be expanded step by step.
7Is there access or a demo?
Yes. You can request a demo or access so we can assess FanMind with your specific use case and fan processes.
🎧
Questions?
Our team is here for you – personal, fast and reliable.
Kontakt aufnehmen
Schreib uns eine Nachricht oder buche ein persönliches Gespräch.
Jetzt schreiben →Request access
Erlebe FanMind live und sieh, wie es für dich funktioniert.
Request access →Antwort in unter 24 Stunden
Wir antworten schnell – persönlich und auf den Punkt.
Mehr erfahren →